Refund policy

Refund Policy – FITFORGE

At [Your Store Name], we are committed to providing high-quality fitness and wellness products that help you lead a healthier life. If you are not completely satisfied with your purchase, we’re here to help.

1. Returns & Refunds Eligibility

Timeframe: Items may be returned within 30 days of the purchase date.
Condition: Products must be unused, in their original packaging, and in resellable condition.
Proof of Purchase: A receipt or proof of purchase is required for all refunds or exchanges.

2. Non-Refundable Items

Certain products are non-refundable, including:

Opened supplements or consumables (for health and safety reasons)
Digital products, eBooks, or downloadable content
Clearance or final sale items
Gift cards

3. Refund Process

To initiate a return, please contact us at [your support email or phone number] with your order number and reason for return.
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed to your original method of payment within 5–10 business days.

4. Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at [your support email].

5. Shipping

Customers are responsible for return shipping costs unless the product is defective or incorrect.
We recommend using a trackable shipping service or purchasing shipping insurance for valuable items.

6. Contact Us

For any questions or to request a return, reach out to us:
📧 [your support email]
📞 [your contact phone]
📍 [your store address, if applicable]